Your FAQ's
Q: Will I be sent a diagram if I order custom clothing ?
A: Yes you will. Nanny will send one to you by email showing all the measurements she would like from you.
Q: Is it better to wear a Nappy/diaper when I take my measurements ?
A: Yes Nanny would really appreciate this as without wearing one it will not reflect the true measurements.
Q: How should I wash my clothes ?
A: For most items of clothing it is strongly recommended that you wash and dry on a low heat setting.
Q: How should I wash terry nappies ?
A: These can be washed on a boil and dried in the tumble drier at a high heat setting. There will be some shrinkage (around a few inches) after the first few washes but then they should settle down.
Q: How should I wash plastic pants ?
A: It is not recommended to machine wash unless on a very low heat. Nanny recommends hand washing with a mild detergent and air drying.
Q: Will my babywear be sent in an unmarked bag/box ?
A: Yes it will. All Nanny’s parcels are sent in plain unmarked bags or boxes.
