Cosy n Dry

Postage Policy

We have recently changed our postage supplier to give a better service, our postage policy depends on where the order need to be shipped.

.h3. UK Postage and Europe Postage Policy

All UK postage is delivered by Royal Mail second class recorded delivery to provide the most reliable and economical service.
UK postage is a flat rate £4.50 up to 1 kg. Over this weight we will email you to advise you of the extra amount to pay before shipping you order.

Your order will be packaged discreetly using plain packaging. The return address will not indicate its contents.

All packages are sent in accordance with the UK Distance Trading Act.
In the rare case that your order will be liable for a surchange, Nanny will contact you to discuss your options.

Method Of Delivery For European Shipping
European shipping is by Royal Mail airmail. If you wish to have your package tracked and insured please contact us for the cost of the extra postage.

Approximate delivery times to the UK and most European destinations for standard items will be 2 – 7 days
Approximate delivery times to the UK and most European destinations for custom made items will be 7 – 21 days

US and Canada Postage Policy

Parcels sent to the USA and Canada are sent by Royal Mail airmail. If you wish to have your package tracked and insured please contact us for the cost of the extra postage.

Postage to the north America carries a flat rate surcharge of £6.50 on top of the £4.50 postage fee for all orders. If you fail to add the north America surcharge for shipping nanny will contact you with a paypal invoice for the amount. If this invoice is not paid, your order will be refunded in full and you will not receive the goods.

Being UK based shipping to north America is more expensive and we feel our shipping pricing is a fair balance between reliability, speed and cost. If you are ordering from north America nanny will contact you to give you your estimated delivery date.

Approximate delivery times for standard items will be up to 10 days
approximate delivery times for custom made items will be 10 – 21 days

Your order will be discreetly packaged in plain unmarked mailing bags. We are not liable for any taxes, charges imposed by your country.

If you have any questions, feel free to contact Nanny and she can talk you through other options available.

Australia and New Zealand

Parcels sent to Australia and New Zealand are sent by Royal Mail airmail. If you wish to have your package tracked and insured please contact us for the cost of the extra postage.
Postage to the above countries carries a flat rate surcharge of £8 on top of the £4.50 postage fee for all orders. If you fail to add Australia and New Zealand surcharge for shipping nanny will contact you with a paypal invoice for the amount. If this invoice is not paid, your order will be refunded in full and you will not receive the goods.

Being UK based shipping to Australia and New Zealand is more expensive and we feel our shipping pricing is a fair balance between reliability, speed and cost. If you are ordering from these countries nanny will contact you to give you your estimated delivery date.

Approximate delivery times for standard items will be up to 14 days
approximate delivery times for custom made items will be 14 – 30 days

Your order will be discreetly packaged in plain unmarked mailing bags. We are not liable for any taxes, charges imposed by your country.

If your country is not listed please contact us.

If you have any questions, feel free to contact Nanny and she can talk you through other options available.